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Case Study

Big Four Accounting & Consulting Firm

The onboarding experience, particularly at a large firm with a formal process, sets the tone for expectations around behavior, management interaction and feedback, inclusion & diversity, and so many other dynamics which affect engagement levels and, ultimately, retention.
What we did
  • Keynote presentation during onboarding sessions.
  • Delivered to all incoming business analysts.
  • Using generational framework to address management’s learning and development objectives: Changing workforce dynamics and Deficits in emerging leadership.
  • Success of program resulted in: Training session for emerging leaders, NextGen training sessions for incoming analysts, and Customer-focused training for a Millennial client.